We are here to help. Whether you need support with a booking, want to report an issue with a trip, or are interested in driving with Jatrigo Taxi app, our team is only a call or an email away.
To resolve your query in a single reply, please include your registered phone number, the date and approximate time of the trip, and the pickup and drop-off locations. If your query is about a payment, adding the amount charged helps us trace it straight away.
For lost belongings, contact us as soon as you notice the item is missing — we will pass your details on to the driver directly. For safety-related concerns, please call rather than email so the team can act on it immediately.
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